Cross X Platform (CXP) believes that the responsible use of personal information is critical to the continued success of the Internet – and the right thing to do. As such, we are committed to the highest standards in protecting and safeguarding your right to privacy while using and interacting with our Web site.
Introduction
As a site visitor, you can access our Web site without submitting any personal data, but as a guest member or subscription member there are certain areas of our site that request specific personal information including name and e-mail address. Our intent is to allow you as much control as possible over your personal information. Below we explain how CXP collects, stores, and uses your information.
Data Collection
Server Logs: For each visitor to the CXP Web site, our Web server automatically recognizes the visitor’s domain name, browser type, operating system, entry page, exit page, and average time on the Web site. This information is used for internal purposes only in helping us improve our Web site and better your overall experience.
Online Forms: We use online forms in several areas of our Web site. Online forms provide site visitors with an opportunity to request company and product information, request product downloads and demos, view CXP member content, register for free CXP events, and enroll for various services including education, training, and support. All of the information provided by the visitor is voluntary, with information generally including name, address, company, and e-mail. We will sometimes use this information to contact visitors for marketing, sales, service and support purposes – but even this would be in a very limited fashion.
Site Feedback Survey: The CXP Web site feedback survey is a voluntary questionnaire that solicits visitor feedback on your experience using the CXP Web site. Visitors remain anonymous unless they choose to provide their name and e-mail address. Information is used to better the CXP Web site and provide a more engaging and useful experience for site visitors.
Web Polls: when you respond to a Web Poll on the crossxplatform.com Web site, we may ask for your name, mailing address, and e-mail address to contact visitors for marketing, sales, service and support purposes. Information regarding an individual poll vote are tabulated in aggregate and remains anonymous.
Contest & Promotions: When you enter a contest or other promotional feature, we may ask for your name, mailing address, and e-mail address so that we can administer the contest and notify winners.
Cookies
When used properly, cookies can improve the utility of a site by being able to securely store and apply personal data that visitors have voluntarily shared with the site. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personal identification information, but they do enable us to store site preferences, form information between visits, and items in your shopping cart.
Most Web browsers automatically accept cookies, but you can change your browser settings to prevent such acceptance. Doing so, however, may result in disabling the functionality we have in place to better serve your needs. We use cookies to personalize the experience of our visitors, provide support to customers, record visitor preferences, provide personalized and specialized content, record session information, track visitor clickstream behavior throughout the Web site, track items in your shopping cart and customize site content based on your browser type, operating system, and preferences.
E-mail Addresses
We do not collect e-mail addresses without the site visitor voluntarily providing us with this information (typically via our online information request form, whitepaper request form, subscription form, and other Web site forms and surveys). We will periodically use your e-mail information for service, sales, support, and marketing purposes. If you do not wish to receive e-mail from us in the future, please contact us. We do not share your e-mail address with other organizations and companies outside of the CXP family of companies.
Postal Addresses
We will periodically collect postal addresses without the site visitor voluntarily providing us with this information (typically via our online information request form, whitepaper request form, CXP newsletter subscription form, and other Web site forms and surveys). We will periodically use your postal address information for service, sales, support, and marketing purposes. If you do not wish to receive postal mailings from us in the future, please contact us. We do not share your postal address with other organizations and companies outside of the CXP family of companies.
Telephone Numbers
We do not collect telephone numbers without the site visitor voluntarily providing us with this information (typically via our online information request form, whitepaper request form, CXP newsletter subscription form, and other Web site forms and surveys). We will periodically use your telephone information to contact you regarding service, sales, support, and marketing purposes. If you do not wish to receive calls from us in the future, please contact us. We do not share your telephone number with other organizations and companies outside of the CXP family of companies.
Information Disclosure
We do not sell, trade, or rent your personal information to others. We reserve the right to do so in the future with trustworthy third parties – or as a result of sale of the business, but you can instruct us not by contacting us. We may release account information when CXP believes, in good faith, that such release is reasonably necessary to (i) comply with the law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of CXP, our visitors, or others.
Upon request, CXP will provide site visitors with access to their personal information that we have on record. This may include unique identifier information (e.g., visitor number or password information), transaction information (e.g., dates on which visitors made purchases, amounts and types of purchases), and contact information (e.g., name, address, e-mail, and phone number information) as well as communications (e.g., e-mails and completed forms) that the visitor directed to our site.
Visitors can request their personal information at any time by contacting us. We will make every effort to ensure your right to privacy by reviewing, qualifying and validating Visitor Information Requests before disseminating such information.
Security: Online and Offline
We have licensed technology that permits encryption of potentially sensitive information such as your name, address and credit card number. Additionally, we have appropriate security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal information.
Other Websites & Your Privacy Concerns
Our Web site contains links to other company and organizational Web sites that are not owned or operated by CXP. We are not responsible for the privacy practices or the content of such Web sites. For more information on your privacy rights with regards to these sites, please refer to the privacy policies of each respective site that you visit.
Policy Changes
By using our Web site, you consent to the collection and use of your information by CXP. From time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy notice. All privacy policy changes and updates will be promptly posted on our Web site.
Questions Regarding this Policy
If you have any questions or concerns about CXP’s compliance with the privacy policy, please direct them to [email protected]
Feedback
Our continuing goal is to protect and safeguard your right to privacy. As such, we appreciate all feedback that helps us improve our privacy policy. Please share with us your thoughts, comments, and suggestions.
For more information about CXP’s privacy policy please contact us.